Hiring a UX Designer
The characteristics of a good User Experience Designer
What makes a good UX Designer
Has experience running their own business or freelance
Shows they can balance their craft with making business decisions There are many great things to do, but what you choose to do and why you do will make or break your product This probably means they won’t need to rely on their boss to prioritize their work for them
Loves to learn
You want someone who is relentless in learning This will naturally make them more of a generalist, but it will enhance their ability to communicated across disciplines This also probably means that they do not assume that they are right, because they feel like there is always more to learn This means that their work will never be done They have learned to learn - meaning they can acquire the skills they don’t have when they need them
Has good Taste
As a note, having good taste is subjective to a degree, but taste is also developed They are a curator of good design
You become like what you are surrounded by - so if you do not have good taste you will naturally make compromises in your product. Good taste can go a long way can help you chose the simpler option because it is cleaner, more beautiful and easier to implement
A lot of good taste in product design can be boiled down to Ram’s 10 principles https://www.vitsoe.com/us/about/good-design
Has a philosophical approach
Simply put - they address the “why” behind what they are doing
How to discover if a candidate has these traits
When you have a new design project, what is your approach to solving the problem? Look for a philosophy of design that guides their thinking rather than specific techniques (sketch, wireframe, comp etc) Hopefully they will mention the concept of empathizing with the users / client and really understanding where they are coming from
What makes a good user experience
You want to see them touch on multiple disciplines in their answer. If they only answer about the aesthetics, the could be prone to ignore the engineering constraints rather than embracing them
How do you know that you are making the right design decision?
Obviously looking for tight feedback loops (i.e. user testing, design crits etc)
What are you learning right now?
This should be a question that they get really excited about If they struggle to answer this- this would be a red flag
What are your strengths as a designer?
For product design, layout, color and typography make up the majority of a product - so look for these traits
What are your weaknesses as a designer?
They would have the ability to honestly acknowledge areas that they are weak If they give an answer like “I just am too much of a perfectionist” or something that is a backhanded self-compliment, they probably don’t have a very accurate view of their skill set You are looking for them to have concrete weaknesses, and they should tell you of their own volition what they are working on to address them
Necessary Hard Skills
- A portfolio that demonstrates examples of wire framing and visual design
- HTML CSS and some JS (these are a must in my opinion - both to understand the constraints and to - build empathy with the engineering team)
- Experience conducting user research
- Experience with an iterative design/prototype driven workflow